Alarm Severity
Introduction
Severity levels in alerts indicate the criticality associated with alarms. Severity levels can be low, medium, or high as shown in the following image

Important
By default, an alarm will be created with the "Low" value. If an alert is created with a severity level of "High", for example, and that alert is subsequently triggered, the alarm history report will retain the severity level with which it was created, even if the severity level was later modified through the alert management screen.
Alerts - Contacts and Contact Groups
From the following screen, the user can create an alert based on the created Contacts or Contact Groups. 1- In the Details tab, configure the Sensor, the Condition...
Address Book
The Address Book is a list that centralizes contact information for notifications, including SMS, Email, and voice calls. For each contact, the Address Book allows including the following data...