语音、短信和 WhatsApp 服务

Voice, SMS, and WhatsApp notification services have an associated cost.

The user can view messages in the notifications tab within 提醒 and 提醒 Types that warn about the configuration status of these services on the platform.

If enabled at the Client level, a user with administrator permissions can enable or disable SMS, Voice, and WhatsApp notification delivery at the 设施 level, deciding which ones will be active.

If the options are not enabled at the Client level, the user will see the options as disabled at the _设施_** level. That is, to enable voice, SMS, and WhatsApp notifications at the 设施 level, they must first be enabled at the client level.**

By default, alerts for all Clients and 设施 are email-only and have no cost.

1. ALERT MESSAGES FOR SMS, WhatsApp

Clients > Enable SMS, Voice, and WhatsApp services

设施 > The user will not be able to 选择 the facility if the Global configuration is not previously enabled

警报 > 提醒

When enabled, the Notifications section of 提醒 will display the fields for 输入ing contact information. Both the email and the phone number can be the same or vary depending on the notification type (SMS, Voice Message, WhatsApp)

警报 > 提醒 Types The Notification type configuration is also available for 提醒 Types. You can configure notifications via Email (no additional cost), as well as via text messages (SMS), voice messages, and WhatsApp, with additional cost

动作 & Scripting > Notifications

In the 动作 and Notifications steps, you can also access the Notification delivery configuration. The enabled Notification channels for the 设施 are displayed

• By email

• By SMS

• By Voice

By WhatsApp

Clients > Remove contacts from the different Notification channels

Clients > Disable Notification Channels

You can remove a notification channel by disabling it in the 设施 configuration. Once done, the channel will no longer be visible for configuration in the Notification settings